A conversation I had with a 75 year old woman yesterday.
Me: "okay, it looks like the doctor wants to see you back in about a month for a follow up. How does October 26th at 1:45 work for you?"
Lady: "oooooh boy, don't you have anything earlier?! It starts to get dark early in October, and I don't like to drive in the dark!"
Me: [dumbfounded...thinking] wait. are you kidding?! I said 1:45, as in AFTERNOON, as in, you know we always run on time, as in, where is the hidden camera?
I literally just stared at her.
Me: "well, we don't have anything open earlier right now, but how about we keep the 1:45, and I'll put a note for someone to give you a call if something opens up."
Lady: (hesitantly) "okay."
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